Easy to use, easy to sign up—AMAROK’s Customer Portal, The ROK, comes with everything you need to manage your site’s perimeter security with ease.Access your site data from any device, no matter where you are.
The ROK is an efficient online platform to help you protect your commercial property and business assets. It provides you with:
Communicating with our Customer CARE Team has never been easier.
Manage your business needs with 24/7 access.
NOTE: The ROK is not a replacement for the Total Connect App.
AMAROK’s customer portal is a one-stop-shop that gives you all the flexibility you need to manage your security all in one place.
It gives you the option to request a service call by sending your work order request directly to our scheduler (bypassing Customer CARE) for even faster service.
You can track work orders through to completion and view the technician’s service notes. You can also view your user access and call lists while also giving you access to reporting, service status, security updates, and more all in one place!
THE ROK enhances your AMAROK service by providing real-time visibility into your system, data insights, and direct access to the AMAROK team.
Schedule a work order with a technician directly from the ROK. This feature will bypass the administrative tasks within service & support and go straight to scheduling for faster turnaround.
Ability to make real-time changes to your call list, determine the method and priority of the contact, and ability to add, edit or remove users.
Set up automatic/scheduled reports and distribution lists ranging from fence utilization/intrusion to all activity at each site. Filter, sort and download reports in .pdf or .csv formats and their activities.
AMAROK’s Customer Support Portal
The ROK is our new customer portal for fast, easy communication with our customer service team 24/7. The ROK also allows you to access site data from any device, no matter where you are. Register for The ROK today to get peace of mind.
